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Before contacting them, items GetHuman-douglore may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-douglore's own words
I purchased two $*** google play cards. Both of which have been compromised as soon as I purchased them. Someone immediately emptied each card of the funds. The balance was $* within * minutes of the purchase. Walmart said to file my complaint with you because the cards were loaded on there end and the error or theft was with your system. I filed a fraud complaint with you on the **th. Claim ID number. ****-****-**** And I have not heard back yet. I need this resolved immediately. *Please contact me at ***-***-****. *Doug
GetHuman-douglore did not yet indicate what Google Play should do to make this right.
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How GetHuman-douglore fixed the problem
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