If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jameskot may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-jameskot's own words
I purchased a Google play card for $*** at a *** store in Gardena ca, this card is damaged, I have made several attempts to secure a refund only finding great frustration from the murchant unwilling to return the funds, I have consulted legal council and been advised to contact the FTC reguarding fraudulent cards issued by Google play, as well as BBB. Murchants that willfully sell damaged or fraudulent cards for exchange of goods not honoring their business practices are subject to avoidable law suits if refunds are not returned to consumer, please consult this claim interviewed by Google play management Maria ID* ***********, case *-*************
GetHuman-jameskot did not yet indicate what Google Play should do to make this right.
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How GetHuman-jameskot fixed the problem
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