Victim of fraud

GetHuman-kevince's customer service issue with Google Play from December 2018

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The issue in GetHuman-kevince's own words
Find out where the funds went ... Good Afternoon,*I have a customer that was a victim of fraud and still has funds on a gift card and we need to see where the funds went, she didn't give the gift card information out to no one.
they didn't give out the funds out or card information. and the card has no funds
to find out where the funds are and how to retrieve the funds
this is a mutual customer and wants to continue with the services
called Walgreens to have a case open and they notified me to contact Google Play.
I have an issue with Google Play too
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Google Play

Gift Card
Customer service issue
Reported by GetHuman-kevince
Dec 3rd, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 6 customers so far
Similar issue to 12760 others
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Timeline
GetHuman-kevince started working on this issue
Dec 3rd, 2018 5:18pm