Before contacting them, items GetHuman-kevince may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-kevince's own words
Find out where the funds went ... Good Afternoon,*I have a customer that was a victim of fraud and still has funds on a gift card and we need to see where the funds went, she didn't give the gift card information out to no one.
they didn't give out the funds out or card information. and the card has no funds
to find out where the funds are and how to retrieve the funds
this is a mutual customer and wants to continue with the services
called Walgreens to have a case open and they notified me to contact Google Play.
I have an issue with Google Play too
How GetHuman-kevince fixed the problem
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