Hello, **My name is May Chen. One lady called me this morning. She said she is calling...

GetHuman-maychen's customer service issue with Google Play from November 2018

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The issue in GetHuman-maychen's own words
Hello, **My name is May Chen. One lady called me this morning. She said she is calling from my TD Visa and there was a eBay payment in my TD Visa account. Actually, I didn't purchase anything from eBay. So she said she can help me to stop the transaction. What I need to do is to follow her instruction to purchase gift cards to catch the theft. So I trusted her and did what she asked me to do. I purchased * gift cards and tell her the card number and password. Later I recognized this is a trap. So I reported it to the police. the police asked me to contact Google Play to help to stop this fraud. Could you please tell me what I should do next?**thanks,*May Chen
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Google Play

Customer service issue
Reported by GetHuman-maychen
Nov 30th, 2018 - 6 mons ago
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Timeline
GetHuman-maychen started working on this issue
Nov 30th, 2018 8:41pm