Before contacting them, items GetHuman1660913 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1660913's own words
Hello, happy holiday season,*I'm confused about my Google Play monthly charge.**I may have wanted to watch something once on Google Play, but I would not have signed up for a subscription. **As you maybe can see by my account activity, it's likely been used once or twice. When did this subscription start?**Please cancel my subscription and please refund the back months.**Many happy returns,*Drl Katharine Westaway
GetHuman1660913 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1660913 fixed the problem
We are waiting for GetHuman1660913 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.