Before contacting them, items GetHuman-adoerbec may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-adoerbec's own words
Fitbit Coach renewed my yearly subscription a day early, I cancelled the subscription the same day and would like my money back. Already spoke to Fibit Coach and they said they aren't authorized to give me the refund because I bought off the Google play platform. I can only request refunds for ** hours, it's already been ** and though Google pay has history of my subscription payment yesterday, Google play as the app does not so I cannot find a way to request a refund there
GetHuman-adoerbec did not yet indicate what Google Play should do to make this right.
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