Fitbit Coach renewed my yearly subscription a day early, I cancelled the subscription t...

GetHuman-adoerbec's customer service issue with Google Play from November 2018

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The issue in GetHuman-adoerbec's own words
Fitbit Coach renewed my yearly subscription a day early, I cancelled the subscription the same day and would like my money back. Already spoke to Fibit Coach and they said they aren't authorized to give me the refund because I bought off the Google play platform. I can only request refunds for ** hours, it's already been ** and though Google pay has history of my subscription payment yesterday, Google play as the app does not so I cannot find a way to request a refund there
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Google Play

Customer service issue
Reported by GetHuman-adoerbec
Nov 25th, 2018 - 10 mons ago
I have an issue with Google Play too
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Seen by 3 customers so far
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GetHuman-adoerbec started working on this issue
Nov 25th, 2018 5:50pm