Before contacting them, items GetHuman1365620 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1365620's own words
Hi there,*My name is Maria. I was currently charged for a subscription to HBO, that I did not approve. I don't even have the app. I was wondering if I could speak to somebody about getting a refund or something, because I do not want to get charged again. I was told by one of your voice recordings, while I calling you* is to unsubscribed on Google Play. I think I did that correctly. I would like to know how I could deal with this, for me not getting charged again. Thank you looking forward to hearing from you. My cell number is ***-***-****.
GetHuman1365620 did not yet indicate what Google Play should do to make this right.
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