Hi there,*My name is Maria. I was currently charged for a subscription to HBO, that I d...

GetHuman1365620's customer service issue with Google Play from October 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1365620's own words
Hi there,*My name is Maria. I was currently charged for a subscription to HBO, that I did not approve. I don't even have the app. I was wondering if I could speak to somebody about getting a refund or something, because I do not want to get charged again. I was told by one of your voice recordings, while I calling you* is to unsubscribed on Google Play. I think I did that correctly. I would like to know how I could deal with this, for me not getting charged again. Thank you looking forward to hearing from you. My cell number is ***-***-****.
GetHuman1365620 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1365620
Oct 17th, 2018 - a mon ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 7235 others
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Timeline
GetHuman1365620 started working on this issue
Oct 17th 7:49pm