I am having issues connecting to my Apple music subscription. I am not able to access...

GetHuman1346284's customer service issue with Google Play from October 2018

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The issue in GetHuman1346284's own words
I am having issues connecting to my Apple music subscription. I am not able to access my library or listen to music and I am getting the message that I don't have a subscription. I am also not able to subscribe again. My apple ID is *****@***.com and I am subscribed to the UAE App store. I use an Android phone and downloaded the app over Google Play. **I contacted Apple Store and they said that I have a Google Play subscription and that the issue was most likely arising out of my subscription with Google Play.**I hope you can help with getting my Apple Music account get back to working.
Fixing the subscription issue and getting it to work again.
I have an issue with Google Play too
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Google Play

Apple Music through Google Play
Customer service issue
Reported by GetHuman1346284
Oct 15th, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 7016 others
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Timeline
GetHuman1346284 started working on this issue
Oct 15th 7:35am