Purchashed movie but can't watch it on my Samsung smart tv its displaying a code error...

GetHuman1221775's customer service issue with Google Play from September 2018

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The issue in GetHuman1221775's own words
Purchashed movie but can't watch it on my Samsung smart tv its displaying a code error ***. Please can you assist me it'll be very appreciative
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Google Play

Customer service issue
Reported by GetHuman1221775
Sep 28th, 2018 - 3 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 5770 others
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Timeline
GetHuman1221775 started working on this issue
Sep 28th 9:10am