hello i have purchased a subscription by accident that cost me *,** euro and i asked fo...

GetHuman1220482's customer service issue with Google Play from September 2018

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The issue in GetHuman1220482's own words
hello i have purchased a subscription by accident that cost me *,** euro and i asked for a refund. the mail said that it was successfully refunded but when i looked the charge is still there. now it just says that its cancelled.**Does that mean i cant get my money back?
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Google Play

Customer service issue
Reported by GetHuman1220482
Sep 27th, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
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GetHuman1220482 started working on this issue
Sep 27th 11:50pm