Hello,**I purchased two Google play gift cards yesterday, each for $**. The reason for...

GetHuman-cfuentes's customer service issue with Google Play from September 2018

5229 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman-cfuentes's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cfuentes's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cfuentes may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-cfuentes's own words
Hello,**I purchased two Google play gift cards yesterday, each for $**. The reason for this was because I received a phone call where I was being told that I was being charged with tax fraud. The person on the phone told me I had to buy Google Play gift cards. I later on realized I was being scammed, but after buying the gift cards. I do not need these gift cards, I don’t even have an Android. I could really use the money I spent on the gift cards for bills. If there is any way I could get my money back, I would really appreciate it. If anyone would like to speak further about the issue, I would be more than happy to answer any questions you may have. Thank you for your time.
GetHuman-cfuentes did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-cfuentes fixed the problem
We are waiting for GetHuman-cfuentes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman-cfuentes fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-cfuentes
Sep 20th, 2018 - 6 mons ago
I have an issue with Google Play too
Not resolved
Seen by 5 customers so far
Similar issue to 5229 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cfuentes started working on this issue
Sep 20th, 2018 8:30pm