Before contacting them, items GetHuman-relapoin may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-relapoin's own words
I created a google email on ****** - *****@***.com for the specific purpose of creating an account to get Britbox. when I initially created my Brotbox account I gave them an email address of *****@***.com. This is NOT correct. I have gone round and round with Britbox asking them to please cancel the account that has the *****@***.com address...and all they can tell me is that I need to go into Google Play to cancel the subscription. For obvious reasons I cannot do that. Please...offer some advise as to how this can be resolved.
GetHuman-relapoin did not yet indicate what Google Play should do to make this right.
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