Signed up for Dropbox trial which is about to end and I'm going to end up being billed...

GetHuman1041525's customer service issue with Google Play from August 2018

Help with my Google Play issue
The issue in GetHuman1041525's own words
Signed up for Dropbox trial which is about to end and I'm going to end up being billed for it although i'm unable to figure out how to cancel it. I go to my subscriptions and it shows the getting started screen and nothing regarding managing or cancelling it. I've emailed Dropbox but because it was through Google play, there's nothing they can do for me. It's a vicious cycle and struggling to find someone to actually help is frustrating!
GetHuman1041525 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1041525
Aug 27th, 2018 - 4 mons ago
I have an issue with Google Play too
Fixed
Seen by 3 customers so far
Similar issue to 3879 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman1041525 started working on this issue
Aug 27th 2:27pm
GetHuman1041525 indicated the issue is not fixed yet.
Aug 28th 4:01pm