Its is being charged to My cellphone bill. I have tried to contact the game. They said contact you

GetHuman-msdivaqu's customer service issue with Google Play from August 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-msdivaqu's own words
Get this charge off my phone bill and a refund for the earlier charge from the game Star Chef ... I had a trial membership on a game I play I cancelled before the trial date still being charged through my phone number charge on my phone bill **.** per month. I don't play this game plus it's not active on th e game I want my money and girls the charges to stop. I can send a screenshot of the charge
I cancelled this before the free trial was over. It is not even activates on the game I rarely play
I wa t ther charges to stop and a refund cir the monthly charge tgat is showing up on my pho r
I'm honest
I've tried contact ting the game they claimed they CD and so nothing
I have an issue with Google Play too
How GetHuman-msdivaqu fixed the problem
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Google Play

Luxury game pack from the star chef game it is **.** per month after free trials and a few
Customer service issue
Reported by GetHuman-msdivaqu
Aug 27th, 2018 - 4 mons ago
I have an issue with Google Play too
Fixed
Seen by 8 customers so far
Similar issue to 3859 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-msdivaqu started working on this issue
Aug 27th 12:06am
GetHuman-msdivaqu indicated the issue is not fixed yet.
Aug 27th 8:16pm
GetHuman-msdivaqu indicated the issue is not fixed yet.
Aug 28th 12:13am
GetHuman-msdivaqu indicated the issue is not fixed yet.
Aug 28th 12:25am
GetHuman-msdivaqu indicated the issue is not fixed yet.
Aug 28th 9:58pm
GetHuman-msdivaqu indicated the issue is not fixed yet.
Aug 28th 10:55pm