Before contacting them, items GetHuman1035660 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman1035660's own words
Unauthorized charge**Google Play - DramaFever *$**.** USD***$**.** USD**We did not purchase. I cannot locate this purchase on Google Play. Just have email stating it was purchased that I did not see until today. Purchase was on **** and cleared my bank account on ****. Noticed everything today when I tried to reconcile my bank account.**How do I go about getting refund? Google Play WAS tied to my paypal account. I have removed this service as of right now and will not purchase anything from Google Play until this has been resolved.**Thanks,*Melinda Honeycutt
GetHuman1035660 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1035660 fixed the problem
We are waiting for GetHuman1035660 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.