I need a refund for Life*** app I had no idea that this app would cost $** you did not...

GetHuman-dannefre's customer service issue with Google Play from August 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-dannefre's own words
I need a refund for Life*** app I had no idea that this app would cost $** you did not stated in the first process however the app did not work I struggled with it for a few days couldn't figure it out I just plain and simple as trying to find out if my husband was cheating it's not something that I could get to his phone and and do more than once without him getting you no suspicious so basically what happened is I deleted the app then found the $** on my bank statement not going to happen so I would like a refund I talk to the developer it back I've already talked to develop our he said I need to talk to you guys I deleted the *** app and I just need the refund
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Google Play

Customer service issue
Reported by GetHuman-dannefre
Aug 24th, 2018 - 4 mons ago
I have an issue with Google Play too
Fixed
Seen by 4 customers so far
Similar issue to 3769 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-dannefre started working on this issue
Aug 24th 4:53pm
GetHuman-dannefre indicated the issue is not fixed yet.
Aug 25th 8:32am
GetHuman-dannefre indicated the issue is not fixed yet.
Aug 25th 8:35am