I purchased a thirty dollar Google Play card, which was redeemed successfully. I attemp...
GetHuman-mightysh's customer service issue with Google Play from July 2018
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mightysh's own words
I purchased a thirty dollar Google Play card, which was redeemed successfully. I attempted to purchase twenty dollars of PokeCoins for Pokemon Go, and was at first met with a "Payment Successful" message, only to see no coins added to my account, And **.** removed from my account (a one-dollar promotion for having made a certain purchase took effect). I soon after spent *.** on *** coins, with no issues. I'm still missing **.** from my account, with *.** still available.
GetHuman-mightysh did not yet indicate what Google Play should do to make this right.
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