On ******** I spent over $*** on in-app purchases and Kabam has put out an update that...

GetHuman-marvelga's customer service issue with Google Play from July 2018

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The issue in GetHuman-marvelga's own words
On ******** I spent over $*** on in-app purchases and Kabam has put out an update that has rendered many phones and users useless. The update has caused phones to heat up burn the battery up and for the phones to turn off. This has directly affected everyone in our alliance and we can not play the game as it was intended. I am deleting the game off my phone and would like a refund for all my purchases on the *th due to the game not working as it should. Here is a list of all the transaction id's for that day**GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-*****

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Google Play

Customer service issue
Reported by GetHuman-marvelga
Jul 10th, 2018 - 4 years ago
I have an issue with Google Play too
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-marvelga started working on this issue
Jul 10th, 2018 7:01pm
GetHuman-marvelga indicated the issue is not fixed yet.
Jul 11th, 2018 2:35pm