On ******** I spent over $*** on in-app purchases and Kabam has put out an update that...

GetHuman-marvelga's customer service issue with Google Play from July 2018

2 views | 2079 similar | 0 following
Help with my Google Play issue
GetHuman-marvelga's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-marvelga's own words
On ******** I spent over $*** on in-app purchases and Kabam has put out an update that has rendered many phones and users useless. The update has caused phones to heat up burn the battery up and for the phones to turn off. This has directly affected everyone in our alliance and we can not play the game as it was intended. I am deleting the game off my phone and would like a refund for all my purchases on the *th due to the game not working as it should. Here is a list of all the transaction id's for that day**GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-******GPA.****-****-****-*****

GetHuman-marvelga did not yet indicate what Google Play should do to make this right.

How GetHuman-marvelga fixed the problem

We are waiting for GetHuman-marvelga to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marvelga fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-marvelga
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 2 customers so far
Similar issue to 2079 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-marvelga started working on this issue
Jul 10th, 2018 7:01pm
GetHuman-marvelga indicated the issue is not fixed yet.
Jul 11th, 2018 2:35pm