My * year old. got a hold of my phone today on June **th and charged over ***.** for...

GetHuman819855's customer service issue with Google Play from June 2018

1733 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman819855's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman819855's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman819855 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman819855's own words
My * year old. got a hold of my phone today on June **th and charged over ***.** for games. is there any way to get this refunded back to my account
GetHuman819855 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman819855 fixed the problem
We are waiting for GetHuman819855 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman819855 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman819855
Jun 25th, 2018 - 6 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 1733 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman819855 started working on this issue
Jun 25th 8:45pm