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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-slherr's own words
I have At&t and my husband's phone number has a big fish game in it that he was unaware charged over ***$ to my at&t bill. We need the charges not only stopped or disabled but also refunded since they were unknown charges that occurred and are unauthorized. I have contacted at&t and they instructed me to call or contact your company. Shannon Herr. Phone number for me is ***-***-****. Thank you for your prompt attention to this matter. Email is *****@***.com
GetHuman-slherr did not yet indicate what Google Play should do to make this right.
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