hi Google Play! Im a good kid, it was a very bad accident, but a while back i downloade...

GetHuman-fascn's customer service issue with Google Play from May 2018

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The issue in GetHuman-fascn's own words
hi Google Play! Im a good kid, it was a very bad accident, but a while back i downloaded this app for books and articles, it said free trial, so i got it, but then i found the paperback copy of a book i wanted to read, so i deleted the app from my device. It charged us $** on the Verizon bill and I quickly cancelled the subscription. It says no refunds, and I dont know where to get all that money i dont know what to do. after i "purchased"this app, i never even opened it. any advice, tips, or anything at all that could help? thank you.
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Google Play

Customer service issue
Reported by GetHuman-fascn
May 23rd, 2018 - 6 mons ago
I have an issue with Google Play too
Fixed
Seen by 6 customers so far
Similar issue to 509 others
0 customers following this
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Timeline
GetHuman-fascn started working on this issue
May 23rd 3:21pm
GetHuman-fascn indicated the issue is not fixed yet.
May 29th 8:43pm