I have been attempting to cancel an automatic renewal on google play using my cell phon...

GetHuman-grampian's Refund or Suspicious Charges issue with Google Play from May 2018

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The issue in GetHuman-grampian's own words
I have been attempting to cancel an automatic renewal on google play using my cell phone. The renewal date is ********. I have been getting an error message on my ATT google Nexus * phone stating to try again later.*Then low and behold the purchase automatically renewed and I want it cancelled! You have assigned the order number gpa.****-****-****-*****..* I do not plan on renewing so cancel it and I do not plan on paying for this $*.** charge
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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-grampian
May 2nd, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 8 customers so far
Similar issue to 60989 others
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Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged
GetHuman-grampian started working on this issue
May 2nd, 2018 12:41am
GetHuman-grampian indicated the issue is not fixed yet.
May 2nd, 2018 5:41pm