Hello, **Please help, I so worried. Money has been going out ou my account all month th...

GetHuman630450's customer service issue with Google Play from April 2018

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The issue in GetHuman630450's own words
Hello, **Please help, I so worried. Money has been going out ou my account all month that has not been me. Lot's of *.** transactions and a few £** transactions. It could be my four-year-old son as he's playing on My Talking Tom a lot but I'm not sure. *I was unaware that password protection wasn't set for in-app purchases on his tablet so I turned that on yesterday morning. *Since I turned password protection on his tablet for play store apps and in-app *purchases there has been another £** and £**.** withdrawal. please, can you tell me exactly what this is from?
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Google Play

Customer service issue
Reported by GetHuman630450
Apr 26th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 60989 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman630450 started working on this issue
Apr 26th, 2018 10:00am
GetHuman630450 shared this issue with followers on Twitter
Apr 26th, 2018 10:01am