Issue: Gmaps identifies my driveway as a public street, W***S Provo, Utah, which result...

GetHuman4877533's customer service issue with Google Maps from May 2020

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The issue in GetHuman4877533's own words
Issue: Gmaps identifies my driveway as a public street, W***S Provo, Utah, which results in problems for the City & me. **I tried to include screenshots, but the technology didn’t cooperate. So, I will describe the situation: find “*** S *** WEST, PROVO, UT *****” on Google Maps. The section of ground Gmaps labels as “W***S” immediately to the east of the house (supra) is in fact, as the County records show, a vacant lot sold by Provo City after *** S *** WEST, PROVO, UT ***** was assigned its address. ***S now services *** S *** WEST, PROVO, UT *****. The City created a lot out of what Google Maps is showing as a spur road. That lot was sold ultimately to me. Gmaps does show my north lot line and then draws W***S over it. The authority, the Utah County Assessor’s map (https:**maps.utahcounty.gov*ParcelMap*ParcelMap.html) confirms my contention. The Assessor’s map shows W***S stopping at my north lot line. The Utah County Assessor’s Map shows W***S dead ending at ***S forming a T-intersection. It does not show W***S continuing south past ***S. The Assessor’s map also identifies the parcel number for the lot Gmaps is calling W***S. Gmaps does not match the official maps, yet is more commonly used and relied on which causes conflict. I know Google takes pride in the marvelous products it makes, and wants its products to be accurate and not to harm anyone. Unfortunately, as it stands now the error *) doesn’t conform to Provo City’s official maps nor the official county maps, which is harmful and causing confusion and *) this Google map error is creating other hazards too complicated to go into here. The fact is, Google Maps wants to be accurate and currently the map is not accurate. This is the second time I have pointed this out to Google Maps on this feedback page. This has to get fixed ASAP.

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Google Maps

Customer service issue
Reported by GetHuman4877533
May 27th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 640 others
0 customers following this

Timeline

GetHuman4877533 started working on this issue
May 27th, 2020 6:32pm