WHEN THERE IS A SHUT DOWN ON THE FREEWAY ALL ROADS NEED TO BE SHUT DOWN AND THERE NEEDS...

GetHuman3854425's Technical Support issue with Google Maps from October 2019

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The issue in GetHuman3854425's own words
WHEN THERE IS A SHUT DOWN ON THE FREEWAY ALL ROADS NEED TO BE SHUT DOWN AND THERE NEEDS TO BE AN ALERT THAT GOOGLE IS REROUTING THE CUSTOMER BACK HOME. DURING THE TICK FIRE GOOGLE MAPS DIRECTED ME STRAIGHT TO THE FIRES WITH A DISASTROUS ROAD POT HOLES ROCKS AND MUD THE ROAD WAS A ONE WAY ROAD WITH A TRAIL OF CARS GOING INTO THIS GOD FORSAKEN PLACE FIRE ON BOTH SIDES POWER LINES DOWN AND JUST A MESS THIS COULD HAVE TAKEN A LOT OF LIVES AGAIN GOOGLE MAPS SHOULD RE ROUT CUSTOMERS BACK HOME IN DISASTERS SUCH AS A FIRE THAT IS BURNING AS FAST AS THIS ONE. IT ALSO WAS LEADING PEOPLE TO ROADS THAT ENDED THAT CAUSED A LOT OF TRAFFIC AND FRUSTRATION TO BE LED TO A DEAD END ROAD CORRECT THIS ISSUE. THE FIRE FIGHTERS WERE WORKING HARD ENOUGH THAN NEEDLESS TO SAY WOULD HAVE HAD TO TRY AND SAVE SO MANY PEOPLE... WE THE PEOPLE IN THE AV DEPEND ON GOOGLE TO LEAD US TO SAFETY. AND YOU GUYS NEED TO COMMUNICATE WITH THE LAW ENFORCEMENT TO ALSO BLOCK THESE ROADS IF GOOGLE CANNOT DO IT BECAUSE INSTEAD OF BLOCKING THIS ROAD THEY WERE BLOCKING NEIGHBORHOOD STREETS THAT WERE SAFE..THANK YOU FOR YOUR TIME.

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Google Maps

Technical Support issue
Reported by GetHuman3854425
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1065 others
0 customers following this

Timeline

GetHuman3854425 started working on this issue
Oct 30th, 2019 3:44pm