Golds gym gave me bad information. I was told I could put my account on a freeze instea...

GetHuman1631018's customer service issue with Gold's Gym from November 2018

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The issue in GetHuman1631018's own words
Golds gym gave me bad information. I was told I could put my account on a freeze instead of canceling. Instead they waited * months and then charged me ***.** when they took that money out of my account they overdrafted my account. They also left me with no money to buy groceries for my child. When I called to talk tot hem about it they said there was nothing they could do. Now my bank is charging me an overdraft fee on top of the negative amount. My account is overdrawn ***.**. I would like to talk to someone about getting this refunded. I was given the wrong information for my account. This is conepleteoy upsetting. Thank you for your time.*Drenda
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Gold's Gym

Customer service issue
Reported by GetHuman1631018
Nov 26th, 2018 - 10 mons ago
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Seen by 5 customers so far
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GetHuman1631018 started working on this issue
Nov 26th, 2018 8:27pm