I purchased the Blossoming jeweled Matte Jelly Sandals on April the **th and recieved t...

GetHuman-aliyahr's customer service issue with Gojane.com from May 2018

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The issue in GetHuman-aliyahr's own words
I purchased the Blossoming jeweled Matte Jelly Sandals on April the **th and recieved them April the **th and i saw that one of the jewels were missing on one of the pair of sandals and i contacted your customer service right after and they responded. Then i returned them on May the **th and in the previous email to customer service i asked if they could give me an exchange for the sandals in a size up i ordered a * so i wanted a *. Although in the fill out form that came with my orders i said i wanted a refund because when i checked the site the size * was not available in the shoe and its still not available so i would like to know if you received my shoes and if i can have a refund.
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Customer service issue
Reported by GetHuman-aliyahr
May 24th, 2018 - 8 mons ago
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GetHuman-aliyahr started working on this issue
May 24th, 2018 3:48pm