Can I cancel or change my order after it has been placed?
Asked a year ago
Unfortunately, once an order has been placed on Gojane.com, it cannot be cancelled or changed. This is because our system is designed to process orders quickly and efficiently to ensure prompt delivery. Once an order is submitted, it immediately enters our processing system, making it impossible for us to modify or cancel it. We understand that circumstances may change or mistakes may occur, so we encourage customers to carefully review their orders before submitting them. However, we offer a hassle-free return process, so if you are unsatisfied with your purchase, you can return it within our specified return period for a refund or exchange. Please refer to our Returns and Exchanges policy for more information on how to initiate a return.
If you need to call Gojane.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular Gojane.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.