What happens if an item is out of stock after I order it?

When a customer places an order on Gojane.com, the process typically involves real-time inventory checks to confirm product availability. However, in some cases, an item may become out of stock after an order has been placed. If this occurs, Gojane's standard practice is to notify the customer promptly regarding the unavailability of the item. Customers usually receive an email informing them about the situation, and they may be given options related to the out-of-stock item. These options often include selecting an alternative item, receiving a refund for the specific item, or, in some instances, waiting for the item to be restocked if there is an anticipated timeframe for its return. It is important to note that depending on the specific circumstances of the order, these options may vary, and the email communication will provide detailed instructions on how to proceed. For immediate updates and to find out more about a specific order, customers can also check their order status on the Gojane.com website directly. This transparency in communication ensures that customers remain informed throughout the process.