What is the return policy?

Gojane.com has a return policy that allows customers to return items within 30 days of the purchase date, provided that the items are in their original condition. This means items should be unworn, unwashed, and have all original tags attached. If an item does not fulfill these conditions, Gojane may not accept the return or may adjust the return value accordingly. To initiate a return, customers typically need to access the return portal on the Gojane website, which provides detailed instructions on how to proceed with the return process. It is advisable for customers to ensure they package the items securely to prevent any damage during transit. Customers should be aware that shipping costs for returns may not be covered, and they may need to pay for return shipping unless the item was defective or the wrong item was sent. For more specific details regarding return processes, including information about exchanges or store credit, it can be helpful to refer to the current web page on Gojane.com that outlines their policies.