Hello I opened a GoFundMe campaign as our church raising the funds for Jolynn Kemp and...

GetHuman-jdcdedwa's customer service issue with Gofundme.com from August 2020

Help with my Gofundme.com issue
The issue in GetHuman-jdcdedwa's own words
Hello I opened a GoFundMe campaign as our church raising the funds for Jolynn Kemp and her family - and didn’t know how I was suppose to set it up fully - I used Jolynn’s email, my phone number and PCCF Family as the name. Not fully understanding- my intent was for Pasadena community Christian fellowship (PCCF) **-******* *** (c)(*) (EIN **-*******) to be the overseers of the campaign. Although in helping I was unaware of PCCF had a email connected to GoFundMe another member set up. What we needed to do is attach this campaign to PCCF (it is a Nonprofit Organization) I have included the EIN. Also can we use the email address that was used with the church directly before? *When I attempted to update the email, I received an error message stating the email is already in use. Is there a way a representative can attach the church email to the account?

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Customer service issue
Reported by GetHuman-jdcdedwa
Aug 26th, 2020 - 8 months ago
Fixed
Seen by 30 customers so far
Similar issue to 4807 others
0 customers following this
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Timeline

GetHuman-jdcdedwa started working on this issue
Aug 26th, 2020 7:11pm
GetHuman-jdcdedwa confirmed the issue is fixed. Hooray!
Aug 29th, 2020 1:08am
GetHuman-jdcdedwa confirmed the issue is fixed. Hooray!
Aug 29th, 2020 1:17am
GetHuman-jdcdedwa confirmed the issue is fixed. Hooray!
Aug 29th, 2020 1:23am
GetHuman-jdcdedwa confirmed the issue is fixed. Hooray!
Aug 30th, 2020 12:46pm

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