I am attempting to launch a campaign for a beneficiary other than myself. I was able to...

GetHuman3987987's customer service issue with Gofundme.com from November 2019

Help with my Gofundme.com issue
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The issue in GetHuman3987987's own words
I am attempting to launch a campaign for a beneficiary other than myself. I was able to get into my account only once and started the process, but was stopped at the “invitation to beneficiary” step. I tried several email addresses associated with the beneficiary and all were unsuccessful. I even created a gmail account for her and received no invitations from GoFundMe. Now, when I attempt to sign in, the platform sends me in a loop that will not allow me to sign in with Facebook and won’t accept a password. When I attempt to use the “forgot password” feature, using my own email address, I receive nothing from GoFundMe and the platform sends me in an endless loop. Today is my second day of attempting start this campaign and Im getting nowhere!**I need help in getting past these issues, so that the campaign to help my friend can be launched. Highly time sensitive.

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Customer service issue
Reported by GetHuman3987987
Nov 24th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 4303 others
0 customers following this


GetHuman3987987 started working on this issue
Nov 24th, 2019 4:57pm
GetHuman3987987 shared this issue with friends on Facebook
Nov 24th, 2019 4:57pm
GetHuman3987987 indicated the issue is not fixed yet.
Nov 25th, 2019 5:20am

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