I set up a go fund me account to help my sons football team back in June. When I was s...

GetHuman917435's customer service issue with Gofundme.com from July 2018

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The issue in GetHuman917435's own words
I set up a go fund me account to help my sons football team back in June. When I was setting up the account, I put the EIN number of the high schools PTO, in which I have no affiliation with. I was told by the football teams head coach that he has access to that account. However he has come to find out that he does not have access to that account. I was wondering if there is someway that the funds that have already accumulated can’t be placed into my personal checking account? Also, I received an email stating that there is a grant from the PayPal giving fund in the total of $***.** that they would like to give to my go fund me site, how would I go about registering for that or what do I need to do to receive this grant? I apologize, I really know nothing about go fund me, I’m just trying to help my sons football team raise as much money as possible so that they have the equipment and necessary items for their football season
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Customer service issue
Reported by GetHuman917435
Jul 25th, 2018 - 10 mons ago
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GetHuman917435 started working on this issue
Jul 25th, 2018 11:18pm
GetHuman917435 shared this issue with others over email
Jul 25th, 2018 11:18pm
GetHuman917435 indicated the issue is not fixed yet.
Jul 27th, 2018 12:42am