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THE BURIAL ACCOUNT SET UP FOR JAZMERE BRIANNA CUSTIS NOW HAS A HOLD ON WITHDRAWALS. I N...

GetHuman-judgehor's customer service issue with Gofundme.com from June 2018

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The issue in GetHuman-judgehor's own words

THE BURIAL ACCOUNT SET UP FOR JAZMERE BRIANNA CUSTIS NOW HAS A HOLD ON WITHDRAWALS. I NEVER RECIEVED ANY EMAILS AS TO WHY THIS IS OR HOW TO FIX IT. I HAVE LEFT SEVERAL MESSAGES WITH THE CONTACT US LINK AND STILL NO ANSWERS. THE SERVICES ARE ON JULY *TH AND JULY *TH. BALANCES NEED TO BE PAID **HRS BEFORE THE SERVICE. I FOLOWED DIRECTION ON THE TROUBLE SHOOTING PAGE. I PUT MY NAME (ANDREA HORTON) MY RELATIONSHIP TO JAZMERE (GOD MOTHER) WHAT FUNDS ARE BEING USED FOR AND STILL NOTHING. CAN YOU PLEASE RECTIFY THIS IMMEDIATLY OR I WILL CONTACT THE NEWS AND AN ATTORNEY. THIS IS A DEVASTATING TIME FOR US AND WITH ALL OUR FRIENDS AND FAMILY SENDING MONEY TO GOFUNDME UNDER THE IMPRESSION THE FUNDS ARE GOING TO US TO HELP AND NOW THEY ARE NOT EVERYONE IS VERY ANGRY. IF I DONT GET A RESPONSE OF THE HOLD LIFTED WITHIN **HRS OF THIS NOTICE I WILL CONTACT THE MEDIA AND ATTORNEY

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Sent email to community management team at gofundme

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Gofundme.com

Customer service issue

Reported by GetHuman-judgehor

Jun 29th, 2018 - 5 years ago

I have an issue with Gofundme.com too

Fixed

GetHuman-judgehor shared how to fix

Seen by 22 customers so far

Similar issue to 2524 others

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Timeline

GetHuman-judgehor started working on this issue

Jun 29th, 2018 3:52pm

GetHuman-judgehor indicated the issue is not fixed yet.

Jun 29th, 2018 10:15pm

GetHuman-judgehor indicated the issue is not fixed yet.

Jun 29th, 2018 10:16pm

GetHuman-judgehor indicated the issue is not fixed yet.

Jun 29th, 2018 10:16pm

GetHuman-judgehor indicated the issue is not fixed yet.

Jun 30th, 2018 12:57pm