I recently lost my iPhone and Drivers license I got both replaced. But for license all...

GetHuman4105461's customer service issue with Getaround from December 2019

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The issue in GetHuman4105461's own words
I recently lost my iPhone and Drivers license I got both replaced. But for license all DMV could do is give me temporary paper one without photo. When I try reinstall getaround app it wanted me to take a photo of a photo ID or photo drivers license as proof that I was who i am, but unfortunately all I had was temp drivers license with no photo of me. I took selfie picture of my self and picture of my temp drivers license in the getaround app and when I sent it through the app it said invalid ID. I just went to getaround website and did support issue report on their website they sent in email response saying their reviewing the situation. But I know how their customer service is I dealt with them before most likely they will just ignore my email, this is why phone support is better.

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Getaround

Customer service issue
Reported by GetHuman4105461
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 369 others
0 customers following this

Timeline

GetHuman4105461 started working on this issue
Dec 16th, 2019 5:59pm