I recently lost my iPhone and Drivers license I got both replaced. But for license all...

GetHuman4105461's customer service issue with Getaround from December 2019

Help with my Getaround issue
First: share to improve GetHuman4105461's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4105461 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman4105461's own words
I recently lost my iPhone and Drivers license I got both replaced. But for license all DMV could do is give me temporary paper one without photo. When I try reinstall getaround app it wanted me to take a photo of a photo ID or photo drivers license as proof that I was who i am, but unfortunately all I had was temp drivers license with no photo of me. I took selfie picture of my self and picture of my temp drivers license in the getaround app and when I sent it through the app it said invalid ID. I just went to getaround website and did support issue report on their website they sent in email response saying their reviewing the situation. But I know how their customer service is I dealt with them before most likely they will just ignore my email, this is why phone support is better.

GetHuman4105461 did not yet indicate what Getaround should do to make this right.

How GetHuman4105461 fixed the problem

We are waiting for GetHuman4105461 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Getaround's attention and get better help faster. Tap below to get started.
Having Getaround issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4105461
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 369 others
0 customers following this


GetHuman4105461 started working on this issue
Dec 16th, 2019 5:59pm