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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-louy's own words
$*** check from a collection agency, was sent to me to give to VERIZON. This was the money I'd sent to clear the way to activate my ne account. When I tried to give the check to the assistant supervisor, he said that since the account was now activated, I should just 'hold on' to the check. I then called customer service and was told that the old account was 'dead', and there was no need to pay the $***. So, I called the collection agency for a refund , and said no. I am **, a retired MEDICAID CASEWORKER, and need that money. Can you please help? Should I send the check to you to be endorsed and 'PAY TO THE ORDER OF CAROLE A. LOUY'?
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