In Feb **** we brought a new **** Yukon in Norman, Oklahoma. My wife and I are both ov...

GetHuman3851398's Warranty issue with General Motors (GM) from October 2019

Help with my General Motors (GM) issue
First: share to improve GetHuman3851398's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3851398 may need:
Account name, Account phone number, Account email address, Account address, and Vehicle Identification Number (VIN)
Top Tip from another customer
If you are looking to check the warranty of your order you should refer back to where you ordered this item from. Most items come with a 30 day guarantee.
The issue in GetHuman3851398's own words
In Feb **** we brought a new **** Yukon in Norman, Oklahoma. My wife and I are both over ** and the only one's driving it. October ** we returned home from a trip to Virginia. The next morning I drove to the bank (approx. * mi)*but on the way back it would not change gears. We've owned other GM*Chevy products to include a **** Yukon that we brought in ****. I do understand that the warranty covers ***** miles power train. We never buy the extra warranty until this time we brought the extended warranty for ** month****** miles. The mileage at breakdown is *****. I am floored because the vehicle is only two years old with transmission problems. I*we as longtime customers find it unacceptable to be sold a (not cheap) vehicle with sub-standard parts. I was told that the Chevy Dealership would put in a new transmission with ****** mile warranty. I am but one customer but I have recommend the brand to family and friends. If this is the new standard then you've lost me.

GetHuman3851398 did not yet indicate what General Motors (GM) should do to make this right.

How GetHuman3851398 fixed the problem

We are waiting for GetHuman3851398 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get General Motors (GM)'s attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having General Motors (GM) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

General Motors (GM)

Warranty issue
Reported by GetHuman3851398
Oct 30th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1473 others
0 customers following this


GetHuman3851398 started working on this issue
Oct 30th, 2019 12:43am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies