Does Gm Have Roadside Assistance?

The General Motors roadside assistance costs include only the instant help to help you continue your journey. However, additional repairs after that are not inclusive in the cover. Additionally, you can reach out for the roadside assistance at any time of the day during the week from whichever location. The program covers the vehicle operator, whether you are the owner or not, as long as you are within the base warranty cover.

Adam Goldkamp is the editor / author responsible for this content.
Dec 7, 2022

Does GM Have Roadside Assistance?

Getting stuck when driving in the middle of the road can be quite challenging for you. However, thanks to the GM roadside assistance cover, you have a reason to smile even when caught up in unprecedented situations during your travel. Anytime you experience the breakdown, contact the GM customer hotline for prompt assistance. Additionally, ensure you give out your right information as outlined below:

  1. Give out your full names, as shown on your official registration documents such as a national identification card and your location address.
  2. It also includes your Vehicle identification number (VIN). You can access this on the lower part of your windshield or even on your car door's inner part. The VIN provides a unique identity through which a technician can confirm your ownership.
  3. Car license plate number.
  4. Your present location is also essential to enable them roadside assistance personnel to come to you.
  5. The model, color, and make of your vehicle are also crucial.
  6. Explain a brief description of the problem you have by the roadside.
  7. Additionally, confirm your car's odometer reading and inform the customer care personnel.

Towing Services

When you have a vehicle breakdown in the middle of the road, the roadside assistance will provide personnel to tow your car to the nearest available genuine GM dealership workshop. However, the program can only cover costs up to $100. Additionally, suppose you are within a location where you have no authorized GM dealer within fifty kilometers of the breakdown. In that case, the program helps you source alternate dealers for your vehicle repair.

Additionally, you can also receive the General Motors roadside assistance cover if your car gets stuck in snow or mud and becomes an uphill task in removing your vehicle from it. Think of the convenience of having help with a phone call away throughout the year.

Lockout Help

The maximum cost eligible for cover in the GM roadside assistance program is $100. You may require this assistance if you accidentally leave your keys in the vehicle. You can also request for key replacement after damaging or losing one. However, you must provide your vehicle registration number and your identification card to prove the vehicle's ownership.

Jumpstart Your Vehicle

If you have a dead battery, maybe because you left your car flashlights on for too long or too old, you can call for GM roadside assistance help. The program allows you to have a battery boost with no extra charges.

Change Your Flat Tire

Having a flat tire is no longer a nightmare, thanks to the General Motors roadside assistance cover. Therefore, after contacting the customer service, you will have a technician dispatch to your distress area to change your flat tire.

Emergency Fuel Delivery

If you accidentally run out of gas during your journey, you can get assistance in the GM roadside assistance cover. Typically, the fuel service delivery will help you drive to the nearest available gas station.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Does Gm Have Roadside Assistance?

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