Service order number :******-*********,*I dropped my Iphone *S for battery replacement...

GetHuman-ggphou's customer service issue with Geek Squad from August 2019

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The issue in GetHuman-ggphou's own words
Service order number :******-*********,*I dropped my Iphone *S for battery replacement, and when the battery was replaced, the screen didn't work anymore. Then, they gave me the phone, I went to Apple and they found that the internal cables for the screen were ripped after the battery was replaced. I came back to Bestbuy, dropped my phone to be repaired ( because it was their fault ), and it has been more than * days now, and nothing happens. I have been calling, and nobody answer in Geek Squad. A Bestbuy associate, answered the phone, after ** minutes ringing, and he put me on hold and then he promised that a Geek Squad guy was supposed to call me, but nothing happen. That is the worse service , and worst customer service I have seen in my life.*Mt phone number is **********

GetHuman-ggphou did not yet indicate what Geek Squad should do to make this right.

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Geek Squad

Customer service issue
Reported by GetHuman-ggphou
Aug 6th, 2019 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 1474 others
0 customers following this
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Timeline

GetHuman-ggphou started working on this issue
Aug 6th, 2019 1:42am
GetHuman-ggphou confirmed the issue is fixed. Hooray!
Aug 7th, 2019 2:06am