my computer did an update and now it will not work. It had a message about an update to...
GetHuman707276's customer service issue with Geek Squad from May 2018
Help with my Geek Squad issue
First: share to improve GetHuman707276's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman707276 to get a Geek Squad rep on the line!
Always use the GetHuman Phone tocall Geek Squad. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman707276 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman707276's own words
my computer did an update and now it will not work. It had a message about an update to windows...previously it had given me several notifications about updating the drivers, which I ignored. When I turn it on now, a blue screen comes up and asks what language for keyboard layout. After I click US, it goes to another blue screen which has * options: Continue: windows rollback*Use a device*Use another operating system*TRoubleshoot*Turn off your PC**The computer was just recently repaired!
GetHuman707276 did not yet indicate what Geek Squad should do to make this right.
I have an issue with Geek Squad too
How GetHuman707276 fixed the problem
We are waiting for GetHuman707276 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.