my computer did an update and now it will not work. It had a message about an update to...

GetHuman707276's customer service issue with Geek Squad from May 2018

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The issue in GetHuman707276's own words
my computer did an update and now it will not work. It had a message about an update to windows...previously it had given me several notifications about updating the drivers, which I ignored. When I turn it on now, a blue screen comes up and asks what language for keyboard layout. After I click US, it goes to another blue screen which has * options: Continue: windows rollback*Use a device*Use another operating system*TRoubleshoot*Turn off your PC**The computer was just recently repaired!
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Geek Squad

Customer service issue
Reported by GetHuman707276
May 22nd, 2018 - 8 mons ago
I have an issue with Geek Squad too
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Seen by 3 customers so far
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GetHuman707276 started working on this issue
May 22nd, 2018 11:42am