My order was due to be received on Tuesday, March **th according to emails and my onlin...

GetHuman4530070's Refund a Charge issue with GameStop from March 2020

Help with my GameStop issue
The issue in GetHuman4530070's own words
My order was due to be received on Tuesday, March **th according to emails and my online account.**On Wednesday, March **th I received MLB The Show **, but none of the other things I ordered.**I did not receive:**PlayStation * Sports Collection Blast from the Past Preowned System Bundle*(PS*, Madden NFL **. NBA *K**, FIFA **. WWE *K**, MLB The Show **)***Sony DUALSHOCK * Steel Black Wireless Controller**I called (and waited on hold for * hours) on Wednesday, March **th and asked and they said "We will reship the missing items" yet I received no information about a new order number or tracking number.**I called back on Thursday, March **th and the representative told me she did not see a new order being reshipped to me.**Please email me an order number or tracking number for the items that NEVER shipped. (Original tracking: *z*e***f**********) If you cannot do that, please make the items available for store pickup.**I have been unable to get ANY help at all! This is terrible! I ordered this entire order for MLB Opening Day - which is today!**David Kerr****-***-**********@***.com

GetHuman4530070 did not yet indicate what GameStop should do to make this right.

How GetHuman4530070 fixed the problem
Just waited for a LONG LONG time on the phone. Waited more than * hours. It was crazy.................
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GameStop

Refund a Charge issue
Reported by GetHuman4530070
Mar 26th, 2020 - 2 years ago
Fixed
GetHuman4530070 shared how to fix
Seen by 12 customers so far
Similar issue to 1280 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address

Timeline

GetHuman4530070 started working on this issue
Mar 26th, 2020 2:13pm
GetHuman4530070 indicated the issue is not fixed yet.
Mar 26th, 2020 6:44pm
GetHuman4530070 confirmed the issue is fixed. Hooray!
Mar 27th, 2020 2:32pm

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