Hi there, I dont normally preorder games but I preordered metro exodus and I've been pa...

GetHuman2211808's customer service issue with GameStop from February 2019

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The issue in GetHuman2211808's own words
Hi there, I dont normally preorder games but I preordered metro exodus and I've been paying the Aurora limited edition for months. I was excited to see that gamestop was offering a compass to go with the game, but tonight when I went to pick up my copy I was first in line and was told that there weren't any. I was told that maybe they were in transit and that was it. I know that the ads that were posted on the gamestop website and across your social media accounts stated "while supplies last" but there weren't any supplies to begin with. As a fan of the metro series and as a loyal gamestop customer I'd like to kindly ask to see if you can look into this for me, maybe let me know if the compass really is on it's way and if not, make good on the offer that I've been anticipating since at least August . I could have ordered anywhere and I chose gamestop, I really hope that means something. I'm looking forward to reading your reply.
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Customer service issue
Reported by GetHuman2211808
Feb 15th, 2019 - 8 mons ago
I have an issue with GameStop too
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Feb 15th 4:08am