Well I order two games online on GameStop app and when I finish they didn't send me the...

GetHuman1636616's customer service issue with GameStop from November 2018

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The issue in GetHuman1636616's own words
Trying to find out where the other order number is at ... Well I order two games online on GameStop app and when I finish they didn't send me the receipt thought it was a error . So I order it again but online on there website. And when I finish again the receipt wasn't sent so I thought they'll probably send it tommorow morning. So this morning I check and I got them but I got two different receipt but same order but different order number. So I tried looking up one of the orders but it wasn't there and so I looked up on the other order number and it was there. But I am still trying to find the other order number right now and I need help with that so I can cancel the order so I won't be charge so much money.
Try to find the other order number and cancel it
I been a member for ** years already and gamestop never let me down till now
I have an issue with GameStop too
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GameStop

Ordering
Customer service issue
Reported by GetHuman1636616
Nov 27th, 2018 - 9 mons ago
I have an issue with GameStop too
Not resolved
Seen by 26 customers so far
Similar issue to 872 others
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Items needed
Order number
Name on the order
Email address on the order
Billing address
Timeline
GetHuman1636616 started working on this issue
Nov 27th, 2018 1:44pm
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Nov 27th, 2018 1:44pm