Wifi keeps dropping. I’ve had many problems with this router*modem. They were suppose t...

GetHuman2613900's Technical Support issue with Frontier Communications from March 2019

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The issue in GetHuman2613900's own words
Wifi keeps dropping. I’ve had many problems with this router*modem. They were suppose to replace it months ago and never showed up. I’ve already done trouble shooting with plugging and replugging in correct order. We need an apt to have them swapped out with no fee. In our account we were promised a new router*modem for free and they never came last summer! Internet is awful! Definitely need to schedule apt ASAP. What’s soonest you have? I don’t have time to waste troubleshooting over phone I know I need new ones.
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Frontier Communications

Technical Support issue
Reported by GetHuman2613900
Mar 28th, 2019 - a mon ago
I have an issue with Frontier Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 27 others
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Timeline
GetHuman2613900 started working on this issue
Mar 28th 3:08am