Not showing I paid for a checked bag two days ago on phone

GetHuman1168292's customer service issue with Frontier Communications from September 2018

Help with my Frontier Communications issue
The issue in GetHuman1168292's own words
The problem: Not showing I paid for a checked bag two days ago on phone
GetHuman1168292 did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman1168292 fixed the problem
I reached my travel agent who was the ONLY one able to get on phone with a Frontier representative. UNFORTUNATELY My first purchase for baggage was never put thru.. it’s been taken care of thanks to travel agency.
Please help with my Frontier Communications issue
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Frontier Communications

Customer service issue
Reported by GetHuman1168292
Sep 19th, 2018 - 3 mons ago
I have an issue with Frontier Communications too
Fixed
GetHuman1168292 shared how to fix
Seen by 3 customers so far
Similar issue to 965 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman1168292 started working on this issue
Sep 19th 10:31pm
GetHuman1168292 confirmed the issue is fixed. Hooray!
Sep 24th 3:51pm