my phone does not have a dial tone and when I call it it goes to voice mail--don't know...

GetHuman818234's customer service issue with Frontier Communications from June 2018

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The issue in GetHuman818234's own words
my phone does not have a dial tone and when I call it it goes to voice mail--don't know why it's not working.
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Frontier Communications

Customer service issue
Reported by GetHuman818234
Jun 25th, 2018 - 4 mons ago
I have an issue with Frontier Communications too
Not resolved
Seen by 6 customers so far
Similar issue to 386 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman818234 started working on this issue
Jun 25th 2:53pm