can you help me with a collection problem from an old account?

GetHuman-howellze's customer service issue with Frontier Communications from June 2018

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The issue in GetHuman-howellze's own words
The problem: can you help me with a collection problem from an old account?
GetHuman-howellze did not yet indicate what Frontier Communications should do to make this right.
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Frontier Communications

Customer service issue
Reported by GetHuman-howellze
Jun 4th, 2018 - 4 mons ago
I have an issue with Frontier Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 560 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman-howellze started working on this issue
Jun 4th 7:41pm