Before contacting them, items GetHuman215689 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman215689's own words
My calls fade out after a few minutes and I would like a technician to check out the telephone wires that are under the sidewalk.*The wires were replaced ** years ago because they were “brittle” and they may need to be replaced again
GetHuman215689 did not yet indicate what Frontier Communications should do to make this right.
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