on oct. **, my flight from phila to fort myers was cancelled. there was a long line by...

GetHuman1382555's customer service issue with Frontier Airlines from October 2018

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The issue in GetHuman1382555's own words
on oct. **, my flight from phila to fort myers was cancelled. there was a long line by the time i found this information out so i didn't get in it. A nice lady from frontier informed us that frontier would give us $*** toward another flight so i booked one thru southwest at $***. when i was waiting for my son to come and pick me up I met a couple who gave me a paper that was given to them while they were in line at the frontier desk at the gate which I knew nothing about. I need to be find out how I can be reimbursed for my flight. I am very short of money as I'm sure some others might be. I would rather be reimbursed for the total cost of my flight instead of the $*** plus the $*** voucher toward a frontier ticket. Unfortunately, this was my first flight with Frontier airlines and not a good experience, however, others told me this has never happened to them before with Frontier. I would appreciate the info asap and my refund asap. Thank you. Jean Eller
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Frontier Airlines

Customer service issue
Reported by GetHuman1382555
Oct 20th, 2018 - a mon ago
I have an issue with Frontier Airlines too
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Seen by 3 customers so far
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Timeline
GetHuman1382555 started working on this issue
Oct 20th 7:14pm
GetHuman1382555 shared this issue with others over email
Oct 20th 7:14pm