We were schedule to fly to Colorado Springs on **** due to problems with the plane we e...
GetHuman-sunsetse's customer service issue with Frontier Airlines from October 2018
Help with my Frontier Airlines issue
First: share to improve GetHuman-sunsetse's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-sunsetse to get a Frontier Airlines rep on the line!
Always use the GetHuman Phone tocall Frontier Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-sunsetse may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman-sunsetse's own words
We were schedule to fly to Colorado Springs on **** due to problems with the plane we ended up stranded in Denver. No rent a cars available, we were going to uber to Colorado Springs, then come to find out, because of how late it was, our hotel in Colorado Springs was cancelled. Leaving us to find a hotel for the night in Denver, more money then the one we originally had, and just for a few hours, then had to rent a car the following day to get to Colorado Springs, more money spent again. What did we get, vouchers to travel again, although I will never fly Frontier again. I want a full refund. I don't appreciate being told you can't, just because we flew back on our round trip ticket. Frontier tells me they can't refund my money. That is ridiculous and the flight out was delayed as well. I would like a response from someone in the corporate office. This was the worst flying expierence I have ever had and I don't fly, unless I have to. How do you leave people stranded when they are not even familiar with the State, and then tell them no refund, because we flew home. Was I suppose to spend even more money trying to get home ??? I would appreciate a full refund. I know it is possible. I work in the customer service field. Giving us ***. vouchers, that will never be used, does not compensate for anything. Compensating, would be giving us a full refund, to compensate for the stress this caused, as well as the extra money having to be spent, because of this incident. confirmation o*hcxj and rckbta
GetHuman-sunsetse did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman-sunsetse fixed the problem
We are waiting for GetHuman-sunsetse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.